In the past, all business phone systems were analog. Today, however, many of these analog phones have been replaced with digital phone systems, including VoIP — voice over internet protocol — systems. This allows voice to be transmitted over a data connection (i.e., the internet), rather than copper phone lines.
However, if you are like some businesses, you may not be ready to trade in your tried-and-true analog system. If this is the case, you may need more information. Here you can learn the pros and cons of both analog and VoIP phone systems for your business.
Pros of Analog Phones
Analog phones have been around for a long time, and there’s a reason for this — they are reliable and familiar. To this effect, you will also find they offer several benefits, including:
• Better emergency response: When you contact an emergency service from your landline, your address will appear automatically. For VoIP users, the dispatcher may not receive your precise coordinates.
• Backup during a natural disaster situation: Analog phones continue to work even if the power or internet is out.
• Sound quality and reliability: Unlike a VoIP phone system, there’s no chance for interference or other low-quality issues.
• Security: Hackers have an easier time gaining access to VoIP phone systems.
Cons of Analog Phones
While analog phones have quite a few benefits, they also have some disadvantages you should be aware of. These include:
• Cost: VoIP phone services are much more affordable.
• Sales calls: Your landline is more likely to receive spam calls and sales pitches.
• Cable, internet and telephony packages: You can usually have your landline bundled with your cable and internet service.
Pros of VoIP Services
With technology comes a myriad of benefits, which is perfectly illustrated by the VoIP phone systems available today. The advantages of this type of system include:
• User-friendly and inexpensive: These phone systems are usually more affordable than landlines.
• Increased portability: You can place a VoIP call anywhere there’s an internet connection.
• More features: You can get a wide array of features.
• High collaboration: There’s available integration across various platforms.
Cons of VoIP Services
Just like the analog phone system, there are also a few disadvantages of using a VoIP system for your business. These include:
• Reduced reliability and quality: Some providers don’t have VoIP systems that offer the reliability and quality of analog systems.
• Susceptibility: Increased risk of hacking.
• Reliance on an internet connection and computers: You have to be connected.
• Compatibility: VoIP isn’t compatible with some systems/software.
As you can see, there are pros and cons offered by both analog and VoIP phone systems. You have to determine which option is right for you by considering the factors here.
Learn more about VoIP systems by visiting our website or contacting our team at Monster Technology.