In our modern technological era and with the advanced oligopoly nature of the telephone, individuals have begun questioning more and more which telephone system works best for them and their purpose. In this article, we will explain desk phones and softphones, and we will examine the differences and similarities between the two. Which one is better, a desk phone or a softphone? This is something that we will look into by comparing the advantages and disadvantages of both, pertaining to your purpose and why you are asking this question in the first place. What is right for you or your business of course is something that truly depends; however, the magic of a softphone is hidden in its ability to bring the entire set of functionality of a regular desk phone onto a computer or a mobile device. This way, you will not need to have a desk phone to begin with. What is truly significant about this, is that in an office setting, a softphone will allow employees to stay connected to their office, no matter where they are and where they are working. Please read more to find out why a softphone is your best bet. We will make sure to provide you with a more specific, elaborate and whole answer to this question comparing a desk phone to a softphone. Here at Monster VoIP, we want to help you decide and understand what the best choice for you is and exactly why.
The desk phone was invented in 1892, then referred to as a “desk stand,” or a “candlestick” telephone. The Desk phone truly revolutionized the nature of communication forever. What a desk phone does, in mechanical terms, is that it converts sound into electrical signals. These electrical signals are then able to be transmitted automatically over long distances, and are then converted back into sound for the receiver to listen to. With our current modern technological advances and the evolution of the telephone, landlines are beginning to die off; however, desk phones are still regularly used in business settings.
What is a softphone? A softphone is a piece of software, similar to Skype, that can send and receive calls on any type of hardware device that can run its software. It is equivalent to using a desk phone at work, or using a personal smartphone to make and receive calls. A softphone allows its user to use their tablet, computer or smartphone as a phone, in order to automatically place calls over the internet. You can easily place video calls and Voice over Internet Protocol (VoIP) calls using your softphone. All you need is your softphone, a microphone, a headset and your VoIP provider, which we can provide for you here at Monster VoIP. The way that a softphone works, is that is uses data connection that reaches your voice service provider, via your smartphone or your desktop. In more basic terms, a softphone uses data connection in order to reach your service voice provider, whether it runs on your smartphone or desktop. With a softphone, you are able to use direct internet connection, WiFi, or even mobile data, to make and receive calls. What is especially cool about softphones is that they are designed in such a way, that they typically mimic traditional desk phones in terms of appearance. This makes soft phones extremely user friendly.
The ultimate benefit of a desk phone has all to do with familiarity; individuals are especially comfortable and familiar with using a desk phone, and will rather prefer using this telephone system. Another thing is that a desk phone has certain programmable buttons that are dedicated to accessing certain features, all with a single press of a button. Once again, however, this links back to the familiarity of a desk phone.
With upcoming new technology such as the softphone, desk phones have come to be far more expensive in comparison.
A softphone has many benefits. First and foremost, softphones provide a unified solution. In our current globalized world, businesses have truly gone international, in a way that has never been seen before in history. Constant traveling can make it especially pricey to keep in touch and communicate daily with your business partners, co-workers or employees. A softphone can be your travel communication solution, allowing you to keep your same exact number by simultaneously helping you to make effortless calls and especially low prices. As long as you have internet access, you will be able to connect with individuals all around the globe at anytime, and all with the same number. The second great advantage of having a softphone is that it is incredibly fast and low cost to install. This is because no tangible equipment will be required for the installation process.
The one main disadvantage that comes with using a softphone is that you are constantly relying on the internet. This means that if yous internet crashes, for example, then you will not be able to use your softphone. Since your softphone is connected and running off your smartphone or computer, this means that if either of your devices crash or run out of battery, you will not be able to use your softphone; however, running out of battery is not an issue that is unique to a softphone.
Softphones are new technology; if you want to really be up to date with the latest technology associated with telephones, then a softphone is your best bet. A softphone is affordable, to a great extent less costly than a desk phone, and really provides you with a unified solution. In the long-run especially, softphones can save you hundreds of dollars, since they do not require a handset or a desk phone for you to make your calls. Cost efficiency is a huge benefit of a softphone, and is the significant reason why such a great number of businesses are switching to softphones today.
Send us a message and let us help you with your softphone service today! We will answer all of your questions.