Features
What's A Hosted Business Phone System Without A Ton Of Features?
Your Cloud Based Unified Communications Platform
True Unified Communications
Choose the type of call you want to make with a single long tap. You can choose VoIP Call, Video Call, GSM Call or Callback. The Callback option is especially useful if you want to make a call through the PBX but don’t have a strong data signal.
Video Calling
The Video Calling option allows users to make a video call to any PBX contact that also has video capabilities.
In Call Options
While on call, users have numerous call handling options including Record, Hold, Blind, Transfer, Attended Transfer and Join Conference.
SMS Messaging
Flexible and powerful messaging features. It can send and receive SMS messages from a business phone line so that users need not divulge personal cell phone numbers. It also allows intra-company messaging with any PBX contact.
Features You’ll Love!
Anonymous Call Rejection
Busy Lamp Field
Call Forwarding
Call Logs (Inbound and Outbound)
Call Transfer
Call Waiting
Conferencing (Multi-Way Calling)
Advanced Caller ID
Device Auto Provisioning
Dynamic Call Park
Do Not Disturb
Hunt Groups
Hot Desking
Music-On-Hold
Presence and Appearance
Simultaneous Ring
Three-Way Call
Video Telephony
Web User Portal
Streamline Your Business Phone System
Mobility
Easily make and receive calls, check call logs, listen to voicemails, and send and receive SMS messages through our dedicated software app on any device.
Call Recording
Call recording is an automatic system that records all your calls. Once you have the feature in your package, you don’t have to lift another finger for it to begin working.
Web Meeting
Why pay extra for your current (expensive!) web meeting provider when Unified Communications covers it? Our easy-to-use online meeting tool streamlines and simplifies screen sharing.
Integrations
Integrates seamlessly with leading third-party CRM for complete customer data and smarter selling. Want to make, record and automate calls from the CRM? Our advanced integration is the best in the industry!
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“Monster VoIP takes service to the next level. They are quick to respond and address all of our needs. And the portal is amazing!”
“Having a Monster in your corner makes VoIP less scary.” I met them at a business fair. We had one of the big carriers which was fine, but I'm always looking to work local and save money. They saved us a couple of dollars a line. We also opted for their monitored service which has help keep the office running smoothly and gives me less headaches with the network. Any issues we've had with transition, questions or service tweaks has been handled promptly. The client software is great for making my own tweaks to users and call groups.
“Great Service” Changing to Monster VoIP has been great. No more static or dropped calls. Happy sales reps and happy customers! Good quality of service, customer support is very helpful and responsive.
"Monster VoIP truly makes us a virtual company while maintaining the quality that our clients expect.”