Thou shall not undervalue the influence of little things. In the business world, simple things can make a big difference. Click to Call technology is one of those simple features that shouldn’t be undervalued by business industries, especially those in the customer care industry.
Monster VoIP’s Click to Call is a cost-effective solution for businesses to grow. Our Click-to-Call feature is an internet-based tool that lets your customers automatically call the number you posted on your webpage or email by simply clicking the call button. Like other cloud-based system features, it’s efficient and easy to use. Businesses have embraced the digital world and learned to use effective digital business communication tools to increase sales and improve user experience. The birth of the VoIP system paves the way for easier ways to reach out to consumers.
Monster VoIP’s click-to-call software promotes enhanced customer interaction. Our CTC links can be found as buttons on sites and apps. They are also embedded in emails and videos. Here’s how our feature works to help you connect to your website users right away:
Your clients can conveniently reach out to you once our feature is added on your site or app. By clicking the call button, users will directly be connected to a customer representative who will deal with their concerns. The data will be outlined to the CRM of the company and will show the details about the user.
The major goal of ad campaigns is to bring traffic and generate sales leads. Potential customers are now on their smartphones to interact, connect and shop. The click-to-call option can be added as an extension to your ads. When you display a clickable call button with your ad, your consumers can automatically call you by just clicking the call button. Websites are now designed to be mobile-friendly because most customers now use their mobile phones to shop and pay for something. Most ads have clickable phone numbers so any user can take advantage of the feature.
Apart from buttons, click2call links can also be embedded over emails and videos. It works with an HTML email link and video link.
Our digital world introduced different methods to reach out to potential consumers and a wider audience. However, telephone calls will never go obsolete. The idea of calling a company to inquire about a certain product or service may sound old-fashioned because of chatbots that you can effortlessly install on your webpage. The truth of the matter is customers still prefer human interaction. In fact, 86% of customers still prefer human agents than chatbots. Google recognizes the importance of telephone calls in businesses that is why it allows companies the option of executing click to call technology.
Here are the reasons why Monster VoIP’s click-to-call technology is crucial for business growth:
Not all customers are into reading. A potential customer might check your website to instantly inquire about your products or services without having to browse pages. Some of them prefer to make purchases over the phone. Instead of having to go through endless browsing, wouldn't it be great if they can ask you directly about your company and services?
Monster VoIP's click-to-call option for website marketing is important for local businesses to grow. For most local businesses with brick-and-mortar shops, potential consumers would look for three major information: business hours, address and phone number. Customers still choose to trust a business with a phone number. You can earn their trust and prove your legitimacy when your important details are posted on your webpage.
Our click-to-call feature is a direct response to marketing once they get to see your marketing materials. Our service has the ability to convert calls into sales, which is beneficial to any type or size of business.
Client satisfaction is every company's top goal. A good consumer experience defines a great website. Our click-to-call option can be utilized without downloading any additional software. Therefore, your clients can call you right away.
It cannot be denied that we do everything with our mobile phones. People are on their mobile phones to read, talk and shop. Our click-to-call feature best fits mobile users because they can easily make calls through your CTC phone number. The fact that any person can instantly call without dialing numbers is simply a great experience for your website user. They won't be forced to search for numbers or save them on their mobile phones.
With our click-to-call software, you are not only connecting to your customers but you are also increasing your sales.
Having the opportunity to monitor and track voice records helps e-commerce businesses thrive. Our click-to-call software allows you to monitor incoming calls and save important user data for marketing purposes. The detailed analytics of the telephone calls will be recorded in the dashboard of your PBX system. Recorded conversations with users can actually help determine the usual concerns of most callers. Click-to-call definitely provides immediate feedback about how the calls are being handled by the agents.
Monster VoIP is one of the best click-to-call service providers that can contribute to the growth of call centers. Here are some benefits of our software technology:
It's easy to make a phone number clickable on your website, documents or emails. Here are easy steps to make a clickable link that opens a dial dialogue on mobile phones or any electronic devices:
Open your editor.
Start with this code:
<a href=" "></a>
You can insert the phone number between the quotes.
Finally, add the word tel before the numbers. It should look like this:
<a href="tel: 12345678">Contact us now at 12345678 </a>
Contact us now at 12345678
And you're done!
ReachUC allows you to initiate PBX calls to any phone number on the website using your Google Chrome browser. You can enable the feature by adding it as an extension.