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Ultimate Unified Communications Solution
Tired of juggling multiple platforms to communicate with employees and clients? You’ve come to the right place. Monster VoIP offers a Cloud-based Unified Communication solution that is high-quality and reliable (99.999% uptime!). We call it Unified Communications as a Service (UCaaS), which basically means you can leverage your business phone system to do much more than make outbound calls. Instead, you can enjoy robust, modern communication applications and services, all consolidated within a single user interface. In addition to your business VoIP system (aka office phone system hosted in the Cloud), messaging (SMS), video, conferencing, and other business apps are integrated into one communication platform and accessible on all of your devices. Anytime. Anywhere. It’s the ultimate Unified Communications solution on one intuitive platform. We promise that you’re going to love it!
Office Phone System
Whether you’re looking for a virtual phone system for a large enterprise or the best business phones for small businesses, the vast majority of organizations are turning to small business VoIP providers to implement a range of business phone features such as auto attendant, call queueing, eFax, click 2 call & SMS under one unified platform. Leveraging VoIP services, coupled with Unified Communications components within a single-source platform, helps businesses of all sizes become more efficient, productive, and mobile. Below we clear up some of the confusion surrounding modern office phone systems, providing the peace of mind you need to take your business phones to the next level.
Significantly decrease your company’s communications costs by adding SIP trunks to your existing PBX equipment with instant deployment in the cloud. Instantly convert traditional phones to IP-based communications. Enjoy all-inclusive pricing that eliminates per-minute and per-trunk charges. Keep your existing PBX equipment and incur no capital costs.
The Monster VoIP Contact Center solution provides the monitoring tools and reporting capabilities needed to manage a typical contact center operation. The focus of this capability is found in the PBX portal when logged-in using the Call Center Supervisor role. The Call Center Supervisor Home page displays statistics and reports related to the call queues that a supervisor manages. When configured the Stats Grid will display custom statistics for your call center which are color coded on a scale of red to green based on lower and upper thresholds of certain call center aspects that you can configure.
Choose the package that is perfect for you
Complete Business Phone System
Voice over Internet Protocol (VoIP) VoIP phone systems is good for every small business. Much small business phone system is already taking advantage of the latest high-definition codecs that have immensely developed the quality of the voice communication system, which makes current home and business phones sound much better compared to conventional phone lines networks.
Aside from having better sound quality, the cloud system also makes VoIP services for small businesses a more feasible choice for customers around that has an internet connection. Instead of using specific wiring and installing unique equipment, businesses that use cloud phone solutions don't require you to buy any equipment or hire IT personnel to install and maintain it. What's great is that we can let you handle calls no matter where you are.
VoIP systems for a small office are developed with most of the advanced hardware and software features like auto-attendant, call queuing, eFax, click2call and call recording. You only need an internet connection to activate it as well. VoIP will help you lessen the required capital expenditure of your small company and it is also easy to turn up and use.
The rise of Voice over Internet Protocol technology and its relatively low expense make VoIP service for small-sized businesses the best choice for every business owner.
Best For Small Business Phone System
Cloud VoIP service providers are the most popular option for startups and small businesses nowadays including enterprise businesses. If you want to upgrade your old phone service to a VoIP service but you're thinking where to begin, you only need to plan first, do some research, and invest in a good small business phone system. There are lots of excellent cloud business VoIP systems out there, but every service has a different set of features and pricing structures, so finding the right one depends on your need to manage calls.
Whether you are from the customer service or real estate industry, having a reliable business line phone system for small businesses definitely makes a difference. Business owners or users can choose from different plans of small business VoIP services. For $19.99, you can get up to 10 users with 100 toll-free minutes per month, or get unlimited users with 2,500 toll-free minutes per month, call forwarding, call transfer, voicemail transcription, automatic call recording, unlimited internet fax, free international calls, and a toll-free or local number for $34.99 a month.
Monster VoIP is one of the best VoIP services ideal for small businesses. Our VoIP solutions offer customers the advanced features and connectivity of a traditional phone line, with the flexibility of whatever device they prefer to work such as a mobile phone or laptop. Our services are not entirely focused on calls. We also have features that let you access shared files and information through a desktop app or mobile app. Monster VoIP also allows you to add unlimited extensions to every business phone line without any additional cost.
Additionally, apart from hosting conference calls for almost 200 participants, we offer video calling that helps add another form of communication and hold music feature which is best for any type of business. With our great service and a 24/7 tech support team, you are indeed in good hands.
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"Monster VoIP truly makes us a virtual company while maintaining the quality that our clients expect.”
“Monster VoIP takes service to the next level. They are quick to respond and address all of our needs. And the portal is amazing!”
“Having a Monster in your corner makes VoIP less scary.” I met them at a business fair. We had one of the big carriers which was fine, but I'm always looking to work local and save money. They saved us a couple of dollars a line. We also opted for their monitored service which has help keep the office running smoothly and gives me less headaches with the network. Any issues we've had with transition, questions or service tweaks has been handled promptly. The client software is great for making my own tweaks to users and call groups.
“Great Service” Changing to Monster VoIP has been great. No more static or dropped calls. Happy sales reps and happy customers! Good quality of service, customer support is very helpful and responsive.