MonsterVoip

Monster VoIP call center

Make the right call on customer service

All the communication, monitoring, and reporting tools you need to create a winning customer experience — all in a single package.

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Everything You Need for Unforgettable Customer Service

One platform for all your customer communication needs

Monstervoip peerless experience

24/7 Connectivity

Keep your call center online with a fully geo-redundant network hosted in multiple top-tier data centers.

Transparent pricing monstervoip

Total Flexibility

Choose a deployment model that works for your business and easily apply custom branding.

Monstervoip integrations

Simplified Control

Seamlessly manage, control, and configure your contact center through a unified interface.

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Transparent Billing

No hidden fees or unnecessary contracts. Pay per active session, not per seat.

Know Your Audience

Gain deep insights into contact center performance

Gain industry-leading insights about the performance of your agents and your contact center, including customer sentiment analysis, call recordings, and more.

  • Schedule audits to ensure agents are meeting your goals
  • Track detailed agent performance metrics
  • Leverage detailed reports to measure individual and contact center-wide performance
Empower Your Agents

Give your people the tools they need to succeed

Leverage a feature-rich platform that completely transforms how your agents interact with customers.

  • Multi-tiered auto-attendant with professional-quality audio recordings and automatic call distribution
  • Streamlined administration with advanced automation
  • Configure agent announcements and user roles
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Deliver a Better Experience

Built for quality and reliability

Monster VoIP has designed its network specifically for the needs of the modern call center — we’ll make sure everything stays up and running so you can focus on your customers.

  • Redundant infrastructure hosted in multiple state of the art data centers
  • Fully-managed technical backend
  • 24x7x365 support
20+ CRM Integrations

Integrations that support your workflows

Salesforce
Hubspot
infusionsoft
microsoft teams
zoho
copper

Don’t take our word for it…

We're trusted by over 6,000 customers

5/5

“The system is simple and neat, I picked the features I wanted and the team is excellent in helping me set everything up in less than 1 day exactly the way our business requires. The sales staff was professional and the delivery team delivered AND was available to help within moments every time! Great price, exceptional quality and never any issues with the quality of my calls! I can even tell when someone is using another VoIP provider as their call sounds distorted and ours always clear!”

Daniel (SuperDan) B

President & Founder - Super Sales Guys & Gals

5/5

“I’ve been impressed by the monster voip team from day one. Switching systems couldn’t have been more seamless. Not only is the service phenomenal they’ve also uncovered inefficiencies we had become blind to and provided solutions which were already included in our package. Outstanding service!”

Patrick T

President

monstervoip Contact Us

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Discover turnkey communications for call centers

Book a discovery call today and we’ll show you why Monster VoIP is the ideal provider for contact centers in all industries.