Take your customer service to the next level with a next-generation cloud contact center solution that's feature-rich and ready to go right out of the box. Access everything you need to provide truly omnichannel support.
Are you providing the best customer experience possible? Monster VoIP has everything you need to provide seamless and reliable support through every stage of the customer journey.
Give your business the monitoring tools and capabilities needed to manage an enterprise-grade contact center while protecting your business’s reputation for providing exceptional service.
CCaaS is a one-stop-shop for everything you need to operate a contact center, regardless of call volume and number of employees. Our CCaaS provides all conventional contact center capabilities, then introduces new ones your callers will love, such as: sentiment analysis, enhanced call queues, and chat/SMS support.
Yes, in most situations you’ll be able to keep your existing through a process known as porting. We’ll move your current number to our virtual PBX once we receive a digital Letter of Agency (LOA). We understand that your support number(s) is likely already widely known, so we make it easy to keep using it.
We leverage a per-active-session pricing model so that you only pay for usage. Other providers tend to use a per-user pricing model, but that can rapidly become a significant expense. So we offer a unique pricing structure that keeps you in control of costs by only paying for what you use.
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