CCaaS is a one-stop-shop for everything you need to operate a contact center, regardless of call volume and number of employees. Our CCaaS provides all conventional contact center capabilities, then introduces new ones your callers will love, such as: sentiment analysis, enhanced call queues, and chat/SMS support.

Yes, in most situations you’ll be able to keep your existing through a process known as porting. We’ll move your current number to our virtual PBX once we receive a digital Letter of Agency (LOA). We understand that your support number(s) is likely already widely known, so we make it easy to keep using it.

We leverage a per-active-session pricing model so that you only pay for usage. Other providers tend to use a per-user pricing model, but that can rapidly become a significant expense. So we offer a unique pricing structure that keeps you in control of costs by only paying for what you use.