Are you a small to medium business owner looking for an alternative to Grasshopper phone service? There are several alternatives available that can help your business stay connected without breaking the bank.
Shopping around pays off when finding a better deal than Grasshopper, as many providers offer discounts for annual contracts compared with month-by-month payments. All of these alternative options offer unique features that may be beneficial to your organization’s needs. Read on for all of the best Grasshopper Alternatives.
What Is Grasshopper?
Grasshopper is a VoIP phone service. They are a popular choice for small businesses, offering a range of features and cost savings.
VoIP is a Voice over Internet Protocol, which is a type of technology that allows users to make voice calls using the internet instead of traditional landlines.
VoIP’s flexibility makes it an attractive choice for businesses, as the number of lines can be quickly adjusted without needing to buy extra hardware or pay out hefty charges. VoIP providers often provide a range of features such as call forwarding, voicemail-to-email transcription, auto-attendant capabilities, and more at an economical cost compared to traditional landline services.
Additionally, the scalability that comes with most VoIP services means you can add or remove lines as required without needing to purchase additional hardware or pay hefty fees.
Many providers offer advanced features such as call forwarding, voicemail-to-email transcription, auto-attendant capabilities, and more.
Grasshopper is mostly known as a cheap phone system that lacks many of the features successful businesses desire but for those looking for the cheapest option, this might be the best choice. Grasshopper has monthly plans starting from $31 per month for one number with unlimited users.
Top Grasshopper Alternatives
Cloud-based phone systems are becoming an ever more frequent choice for small businesses. Here are some of the top Grasshopper alternatives that you should consider prior to deciding on your VoIP system.
Monster VoIP: Best Overall Quality and Features
Monster VoIP is the ideal choice for businesses of all sizes that want a complete solution that scales up or down as needed. Monster VoIP is easy to set up and offers some of the most affordable pricing in VoIP solutions.
The call stability and up-time are unparalleled. Monster VoIP uses a geo-redundant network so the system is always up and call lags are non-existent – regardless of where your team is located. Monster VoIP also features 24/7 monitoring and 24/7 customer support so if you need help with anything, anytime, the team is there to help you.
When it comes to call security, Monster VoIP also uses encryption and authentication technology to ensure your calls are never “Zoom bombed” with unwanted visitors.
Monster VoIP plans start at just $25 per user per month – making it not just the best Grasshopper alternative based on features & integrations, but also based on costs. Check out the Monster VoIP plans and get started today.
RingCentral: Runner-Up
RingCentral is a great choice for businesses looking for an all-in-one solution to communication. One of the things that customers really like about RingCentral is that there are plenty of useful features that are easy to use.
RingCentral is compatible with your tablet, cellphone, laptop, and computer, as well as a phone and headset.
There is an add-on that will allow for team collaboration and real-time analytics in your business. It also offers 24/7 monitoring and failover technology to prevent downtime.
The RingCentral MVP is the all-in-one deal that includes video, message, and phone services, and prices per month for up to 20 users are as follows:
- Essential package – $32.99
- Standard package – $40.99
- Premium package – $47.99
- Ultimate package – $62.99
One complaint that some people have is that the call quality could be better and often lags. This can be a huge problem for businesses with large remote teams or any business that wants calls that don’t lag. Monster VoIP beats our RingCentral on call stability with our geo-redundant network that always keeps calls on track.
8×8: An Affordable Step-Up From Grasshopper
8×8 is an excellent choice for businesses looking for a more personalized VoIP platform to run their business communications on. This is thanks to their AI-run supervisor workspace.
Their technology will integrate seamlessly with your existing platforms, whether it be Google Workspace or Microsoft Teams.
This service’s features include a call center with AI-powered workflows, team chats, video meetings, a business phone, and communication APIs.
One reason to use this service is that their network is backed by the first platform-wide 99.999% uptime SLA and an impressive 35+ public and private data centers.
One complaint some users did have was that support could have been better. One user complained about being on hold for a really long time.
As the most affordable option, you can choose between the $24 and $44 per month plans.
Fuze: Great Choice for On-site Teams
Fuze is actually owned by 8×8 and is a great alternative for businesses that work in a hybrid workspace.
On the Fuze XCaaS platform, you will find features like video conferencing, content sharing, business analytics, and instant messaging tools.
The platform allows all users to integrate voice, video, and chat across a single interface, making communication much easier. The platform uses 8×8 technology and offers users a simple way to upgrade to 8×8.
One con about using this service is that you will need to use 8×8 support which was one of the complaints that users had about the 8×8 VoIP service. Consider taking this into consideration before choosing this service.
Vonage: A Feature-Rich Option
Founded in 1998 as Min-X, supplying residential VOIP services, this cloud communications provider operates as a subsidiary of Ericsson.
Vonage is certainly a solid contender for any small to larger corporate enterprises as they offer various plans, platform integrations, and add-ons to satisfy a wide range of business communication needs.
Vonage product offerings include communications API with the most popular video, voice, and messaging platforms, unified communications apps, and desktop solutions.
Vonage Contact Center (VCC) solutions, communication applications, and software geared toward agents’ call center needs.
Conversational Commerce AI-powered omnichannel products that boost online sales, increase customer satisfaction, and are able to provide buyer behavior intelligence.
Pricing starts at $19.99 per line per month for a mobile plan and up to $39.99 for an advanced line. Customer experiences note exceptional audio call quality over products such as Google Voice and excellent uptime reports.
Vonage offers their users flexible features that are simple to set up, easy to adapt to existing communications platforms, and easy to scale up without limitations as your business needs change.
Dialpad: A Low-Cost Option for Small Businesses
Dialpad is the best business phone system for Google, which is built from the ground up utilizing the Google Cloud Platform. This business communication tool acts as a productivity app and a real-time coach and offers a low-cost customer experience solution.
Dialpad offers numerous comprehensive features to suit small and medium businesses as they grow their budget.
Pricing is competitive, with plans starting at $15 per month with unlimited domestic calls and texts.
Dialpad software allows users to make calls through numerous carriers or Wi-Fi, making connectivity easier with employees anywhere in the world. Remote employees can use the software’s video calling feature to give and receive instructions.
Their software also comes with a call-switching feature allowing users to shift calls from a desktop to a smartphone or tablet or from one internet provider to another without interruption.
Star2Star: A good tool for disaster recovery
Acquired by Sangoma Technologies in 2021 Star2Star offers internet communication services that unify their customers’ voice, video, fax, instant messaging, and presence management into one easy-to-use system.
This unified communications (UC)system is what puts Star2Star ahead of other service providers when it comes to any disasters and breakdown of networks.
Boasting one of the industry’s highest long-term customer retention rates Star2Star offers innovative technology in their VoIP solutions.
Affordable rates start at $10.99 for a month-to-month plan. This no-contract plan allows any size business user to access a complete business communications solution designed by Star2Star that offers unique value.
No need to shop around and get different services from different vendors. It’s all available from Star2Star. Their cloud solutions run on their own nationwide network, with phones integrated tightly into the Star2Star UCaaS service allowing the provider to update their UC systems faster since they control the technology.
Other Grasshopper Competitors
The great thing about VoIP is that there are just so many different options to choose from, all with different benefits and features.
Here are some other Grasshopper competitors that you may be interested in trying.
Aircall
This VoIP is a good option for small to medium businesses looking to improve their customer service and sales. Choose between the $30 or $50 per month option.
Users really liked this service’s consistent up-time of 99.99% and that it is very easy to use.
Google Voice
Along with its powerful search engine, Google offers users a VoIP service. Launched in 2009, Google users all over the world use this service to make calls and manage their business communications.
It provided a lot of features along with voice calls, like free messaging, blocking unwanted numbers, showing call history, call forwarding, calls on smartphones, and good connectivity.
What many users like about Google Voice is that it is really simple to set up and use, and the price is low. In fact, this service is free for personal use, and business starts from $10 per month.
One complaint some users have is that international users need more support, which can be quite a drawback, especially if you’re using this service for business.
TalkRoute
This service is designed specifically for small and growing businesses, making it an affordable choice.
The interface is modern and light, making it easy to navigate. Some of the features include a call forwarding service, custom menu creations, and hold music.
While the features haven’t received many negative reviews, this company’s service is poorly rated. Luckily there is a free trial you can take advantage of before paying any amount.
Nextiva
Nextiva is one of the top-performing VoIP services, and with all the useful features, it is not difficult to see why it’s a popular choice.
The features include:
- CRM software
- BI software
- cloud storage
- phone and device rentals
- email marketing automation software
- contact center solution
There are three different plans that you can choose from, starting from $23.95, $27.95, and $37.95. While it has many features, users report difficulty with both analytics and customer support – which is a big drawback when you need help fast.
FreedomVoice
FreedomVoice is a good choice if you’re looking for a VoIP service but do not want to take out a contract.
Some features of this service are that it can provide your business with a toll-free number and comes with 25 voicemail boxes and 1000 minutes.
What makes this service a popular choice is that it is budget-friendly and therefore is a great option for small and growing businesses.
Some users do complain that they have issues with the ongoing billing after canceling their service and that support is lacking.
Zoom
This list wouldn’t be complete without Zoom. Founded in 2011, this video communications service is a popular choice.
One reason why this service is so popular is that the service is free to use and can handle multiple users in one meeting.
Some disadvantages of using Zoom are that video standard is not the greatest and it’s common to experience lag. Additionally, many users have experienced “Zoom bombing” – where unwanted or uninvited users show up on their phone calls – meaning security leaves something to be desired.
The Best Grasshopper Alternative
While all of the above-mentioned VoIP services are great alternatives to Grasshopper, Monster VoIP trumps them all.
This is thanks to all the useful features and how easy it is to use and integrate across multiple software services that your business is already using, and the 24/7 customer support.
Compared to the other VoIP services, Monster VoIP offers its users a lot more features as well as a price for every budget.
Monster VoIP is particularly useful for businesses that are looking for an excellent VoIP platform for their team chat app and integrates with multiple platforms.
Another way that this service trumps the others is that it has 24/7 monitoring and failover technology to prevent long periods of downtime. With all these features, it is clear to see why Monster VoIP is the best Grasshopper alternative. Get started with Monster VoIP today!
