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Products

Latest Blog Post

Carolina Digital Phone: Your Trusted Authority in Branded Calling

Products

Hosted Full Service PBX

An all-in-one, feature-rich business phone system for businesses of all sizes.

SIP Trunking

Scalable, on-demand capacity for your PBX system. Meet changing demand head on with scalable SIP Trunking for your existing legacy or cloud PBX solution.

Contact Center

Support your customers through all stages of the customer journey.

SD-WAN and Failover

Support Your Business's Video Conferencing Needs With An Intuitive, Best-In-Class Solution.

Call Recording

Improve Workforce Performance Management by allowing Supervisors to listen to Recorded Calls easily

Video Meetings

Host group meetings and webinars with ease using our built-in video conferencing solution.

Cloud Fax

Simplify sending faxes with our intuitive cloud-based system.

Bulk SMS Messaging

Enhance your Customer's Experience with Business Messaging. 90% of messages read in the first three minutes and a 45% response rate.
Industries

Latest Blog Post

Carolina Digital Phone: Your Trusted Authority in Branded Calling

Industries

Call Centers

The communication, monitoring, and reporting tools you need for a superior customer experience, all in a single package.

Education

The tools your staff needs to keep in touch and provide a better teaching experience.

Enterprise

A unified communications platform that includes VoIP, cloud PBX, and much, much more.

Financial Services

Improve customer loyalty, support your sales teams, and promote remote work.

Healthcare

Improve staff collaboration and support better patient outcomes.

SMB

A cost-effective, unified platform to improve communication and connectivity.
Resources

Latest Blog Post

Carolina Digital Phone: Your Trusted Authority in Branded Calling

Resources

Blog

Explore the latest MonsterVoIP articles, podcasts, and case studies

Complete Guide to Work At Home

Do you dream of working from home? According to a report from McKinsey & Company, 87% of employed workers surveyed would take the opportunity to work flexibly.

Video Collaboration

Use our free video collaboration tool for your meetings on demand. Share desktop screens and chat with coworkers.

Phone Management Portal

Manage your hosted phones from an easy to use and navigate web portal for all your users, auto attendants, call queues, music on hold and so much more

Billing Portal

Quickly and easily see your usage, billing and update your payment method with your credit card or bank account for monthky charges.

Support

Submit a ticket to our Support Team.
Features

Latest Blog Post

Carolina Digital Phone: Your Trusted Authority in Branded Calling

Features

Call Queue

Call queues are calls that are automatically put on hold while the operators are busy handling other calls.

Contact Center

Take your customer relationships into the cloud

Virtual California Phone Number

With Monster VoIP you can have a local California phone number and be a successful business.

Sending SMS Text Messages

Business text messaging is a service that allows organizations to utilize SMS messaging for customer support, recruiting, sales, and more. 98% of texts are opened right away

Call Recording

Crystal-Clear Audio and Video Recordings in addition to call monitoring is included with every user on our platform.

Complete Guide to Work From Home

Whether you are new to working from home or a seasoned remote worker, this guide will tell you everything you need to know.

New York City Virtual Phone Number

Have a prestigious virtual telephone number in New York City and ring to you anywhere inthe United States!
Pricing
Contact Us

Professional Video Recordings

Crystal-Clear Audio and Video Recordings

Never lose track of what's important thanks to on-demand video, audio, and conference recordings.

Click, Record, and Store in the Cloud

Whether for compliance, training, marketing, or something else entirely, seamlessly record all interactions.

The Power of Analytics

Combine your recordings with sentiment analysis, usage statistics, contact center metrics, and more.

Record, Replay, Download

Use automatic or ad-hoc recording then use your recordings as needed.

Core Benefits

Create Video & Audio Recordings at Scale

One Platform for Everything

Fulfill all your communications needs with a single, consolidated solution.

High Performance, Low Cost

Enjoy usage-based pricing and no upfront hardware costs

24/7/3675 Support

Anytime, anywhere support from an experienced, dedicated team.

The Power of Simplicity

Experience streamlined installation, configuration, & management

Protect Your Data

Securely store all recordings and audit logs to ensure privacy & compliance

Intuitive Dashboard

Manage, configure, and control everything through a simple, unified interface

It's Time for Your Business to Thrive

See how MonsterVoIP's on-demand recording works — and how alongside our other solutions, it can take your business to new heights.

Superior Expertise

A Provider With Decades of B2B Experience

MonsterVoIP not only understands your communications needs, but also knows the best way to fulfill them. Get the industry-leading support you need to truly make the most out of your PBX.

Expert guidance to seamlessly evolve your business
Contract-free, transparent pricing
Voice recording for every business use case

Keep Track of the Important Details

Capture What Matters

Whether you’re recording a voice memo, a meeting, or a professional greeting, MonsterVoIP’s streamlined voice recording software is up to the task.

Professionally-recorded prompts for greeting, on-hold, and voicemail messages
Online recording and editing software
Click-to-record for meetings and more

Features

Capture What Matters

Audio

Video

Chat

On-Screen

Cloud Storage

On-demand viewing

About Recordings

Frequently Asked Questions

MonsterVoIP has the experience to know precisely what you need, and the expertise to design, implement, and deploy it. As a trusted cloud communications partner, we'll go the extra mile to help you overcome your greatest challenges, whatever those may be.

How long are call recordings saved?

The number of calls that can be saved depends on the number and length of calls each day and the length of time they will be stored. Once the storage is filled up, older calls are deleted. However, users can download calls directly from the Manager Portal and save calls to an external source.

Is there a limit to the number of call recordings I can store?

All Monster VoIP customers are given 1 Gigabyte of storage for recorded calls as part of their service. Calls are saved as .wav files. Typically, 1 Gb of storage will hold approximately 30 hours of calls. If you need more storage, talk to one of our Sales Engineers.

Can I choose which calls to record?

Yes, you can select all calls for recording or select which users or call queues are recorded. Call recordings are accessed through the Monster Voip Manager Portal. Only users with permission can access recorded calls.

Take the Next step

Never Miss a Detail Again with Powerful Recordings

Book a meeting and we'll show you why MonsterVoIP’s video and audio recordings can help you create the right image for your business.

Latest Blog Post

Products

Latest Blog Post

Industries

Latest Blog Post

Resources

Latest Blog Post

Features

Professional Video Recordings

Crystal-Clear Audio and Video Recordings

Click, Record, and Store in the Cloud

The Power of Analytics

Record, Replay, Download

Core Benefits

Create Video & Audio Recordings at Scale

One Platform for Everything

High Performance, Low Cost

24/7/3675 Support

The Power of Simplicity

Protect Your Data

Intuitive Dashboard

It's Time for Your Business to Thrive

Superior Expertise

A Provider With Decades of B2B Experience

Keep Track of the Important Details

Capture What Matters

Features

Capture What Matters

Audio

Video

Chat

On-Screen

Cloud Storage

On-demand viewing

About Recordings

Frequently Asked Questions

Never Miss a Detail Again with Powerful Recordings

Quick Link

Contact Information