10 Best VoIP Call Center Software Solutions
Call center software is an essential tool for companies to engage in marketing, customer support, and other forms of corporate communication. One of the main
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Products
Hosted Full Service PBX
An all-in-one, feature-rich business phone system for businesses of all sizes.
SIP Trunking
Scalable, on-demand capacity for your PBX system. Meet changing demand head on with scalable SIP Trunking for your existing legacy or cloud PBX solution.
Contact Center
Support your customers through all stages of the customer journey.
SD-WAN and Failover
Support Your Business's Video Conferencing Needs With An Intuitive, Best-In-Class Solution.
Call Recording
Improve Workforce Performance Management by allowing Supervisors to listen to Recorded Calls easily
Video Meetings
Host group meetings and webinars with ease using our built-in video conferencing solution.
Cloud Fax
Simplify sending faxes with our intuitive cloud-based system.
Bulk SMS Messaging
Enhance your Customer's Experience with Business Messaging. 90% of messages read in the first three minutes and a 45% response rate.
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Industries
Call Centers
The communication, monitoring, and reporting tools you need for a superior customer experience, all in a single package.
Education
The tools your staff needs to keep in touch and provide a better teaching experience.
Enterprise
A unified communications platform that includes VoIP, cloud PBX, and much, much more.
Financial Services
Improve customer loyalty, support your sales teams, and promote remote work.
Healthcare
Improve staff collaboration and support better patient outcomes.
SMB
A cost-effective, unified platform to improve communication and connectivity.
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Resources
Blog
Explore the latest MonsterVoIP articles, podcasts, and case studies
Complete Guide to Work At Home
Do you dream of working from home? According to a report from McKinsey & Company, 87% of employed workers surveyed would take the opportunity to work flexibly.
Video Collaboration
Use our free video collaboration tool for your meetings on demand. Share desktop screens and chat with coworkers.
Phone Management Portal
Manage your hosted phones from an easy to use and navigate web portal for all your users, auto attendants, call queues, music on hold and so much more
Billing Portal
Quickly and easily see your usage, billing and update your payment method with your credit card or bank account for monthky charges.
Support
Submit a ticket to our Support Team.
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Features
Call Queue
Call queues are calls that are automatically put on hold while the operators are busy handling other calls.
Contact Center
Take your customer relationships into the cloud
Virtual California Phone Number
With Monster VoIP you can have a local California phone number and be a successful business.
Sending SMS Text Messages
Business text messaging is a service that allows organizations to utilize SMS messaging for customer support, recruiting, sales, and more. 98% of texts are opened right away
Call Recording
Crystal-Clear Audio and Video Recordings in addition to call monitoring is included with every user on our platform.
Complete Guide to Work From Home
Whether you are new to working from home or a seasoned remote worker, this guide will tell you everything you need to know.
New York City Virtual Phone Number
Have a prestigious virtual telephone number in New York City and ring to you anywhere inthe United States!
