The trend of using video conferencing as a substitute for conventional meetings is growing every day in the business industry, mainly due to its plethora of advantages such as cost-savings, increased efficiency, and productivity at the workplace. There are many VoIP providers available in the market, however, all of them offer different features, configurations, and quality of service, depending on their expertise and infrastructure. Therefore, it is imperative that you conduct comprehensive research before choosing a video conferencing solution for your business.

Here are few of the essential things that you must look in VoIP providers, offering video conferencing solutions, to ensure you select the right one.

Video Conferencing Solution Security

Video conferencing will utilize cloud and internet to connect your business systems, which requires the transfer of digital information to the third-parties system. This presents a big security threat over the confidentiality of your data, making it vulnerable to hackers and prying eyes.

Therefore, high-level of security measures must be incorporated into your business VoIP video conferencing solution to deter the hackers from accessing your systems and stealing your information. A good video conferencing solution comes with end-to-end encryption and extra security features to ensure your information remains protected.


Reliable communication, internal and external both, are critical for every business to ensure effective operations and smooth workflow. Therefore, it is necessary that your video conferencing provider deliver consistent and stable connection with minimum downtime. Moreover, they must provide the latest software updates and timely hardware maintenance to make sure your conferencing works smoothly.

Software GUI and integration

Business VoIP video conferencing is a tool used to make communication channels simple for business users. It is only fair that it contains a user-friendly interface and easy-to-use functionalities. Moreover, it must be compatible with multiple devices as users may be comfortable with different devices. This will allow every user to easily benefit from video conferencing technology on the device they are comfortable with.

Cost Of Having A Video Conferencing Solution

Of course, the cost can be a determinant factor for most entities, especially small businesses, as they have a limited budget available to invest in communication systems. A video conferencing solution using VoIP business phone can significantly reduce the accommodation and travel expense of the business as it eliminates the requirement of the physical presence of users in a business meeting.

However, the cost of video conferencing solution must justify the features and cost-savings it provides to the business. A good business VoIP service does not necessarily come with a high price tag. You must balance the features and services against the costs to analyze its value for money. If you believe that you do not need extra features, you can always switch to a different business VoIP provider who provides a more economical solution for your business.

Are you in need of help with your company’s unified communications? If so, contact Monster VoIP today to find out how we can help. Monster VoIP provides the best business phones for small business, which ensures effective communication throughout the organization.