Service continues
Existing numbers, call flows, and user accounts stay in place. The platform you use every day remains available — now under Carolina Digital Phone.
Acquisition announcement
Founded 2012 · West Coast roots
Since 2000 · Greensboro, NC
Monster VoIP is now Carolina Digital Phone
Monster VoIP — founded on the West Coast in 2012 — was acquired by Carolina Digital Phone, Inc. Your cloud phone service continues with the same platform reliability, and you now have a larger North Carolina engineering and support team behind every ticket, port, and expansion.
What this means for you
Whether you found Monster VoIP on the West Coast or anywhere else in the U.S., your service path is clear.
One team, real people
Sales and support are answered by Carolina Digital Phone engineers in Greensboro, NC — not a distant call center. Dial 611 from your device for support.
Same portal login
Sign in at portal.digitalphone.io with the same username and password. No reset required for most customers.
Why Carolina Digital Phone
A North Carolina company since 2000, CDP brings enterprise-grade hosted voice, messaging, and support to businesses, schools, and government across the country — including every former Monster VoIP customer.
- Geo-redundant cloud platform with strong uptime targets
- Transparent pricing — the quote is the price
- Local U.S. support that owns the problem
- Number porting, auto attendants, apps, and optional AI receptionist
- West Coast and nationwide customers welcome
Frequently asked questions
When was Monster VoIP acquired?
Carolina Digital Phone acquired the Monster VoIP customer base in August 2022. Monster VoIP continues as a recognized brand name under Carolina Digital Phone.
Do I need to change my phone numbers?
No. Keep the numbers you already use. If you ever need additional local or toll-free numbers, the CDP team can add them without disrupting existing service.
Where is the customer portal?
The Monster VoIP portal moved to https://portal.digitalphone.io. Use the same username and password. For help, call (336) 346-6000 or dial 611 from a Carolina Digital Phone / Monster VoIP device.
I am on the West Coast. Can I still get service?
Yes. Former Monster VoIP customers nationwide, including the West Coast, are supported. You reach a real North Carolina team for sales, porting, and troubleshooting.
Who do I call for sales or support?
Support: (336) 346-6000 · Sales: (336) 544-4000. You can also start at carolinadigitalphone.com.
Ready to continue with Carolina Digital Phone?
Explore hosted VoIP, business texting, and support from the team that now carries the Monster VoIP brand forward.