Apple, Amazon, and Google all began in a garage. While success like theirs may not happen for everyone, affordable and reliable technology is crucial for survival. A VoIP phone system (Voice over Internet Protocol) can help your startup with this. Here are 4 reasons why it should be at the top of your shopping list.
1. Upfront Savings with Reduced CapEx Costs
Compared to a traditional landline phone system, a VoIP phone system offers lower upfront costs that are easily affordable for entrepreneurs and small business owners. Basic landline systems can cost several thousands of dollars, while more advanced ones can exceed 5-figures.
Managed routers, digital phones, and conference phones are often included in VoIP packages. There are no ongoing maintenance or technical support costs since everything is handled by the Solutions Provider. This is similar to SaaS product upgrades handled by vendors. When shopping for VoIP providers, ask plenty of questions to avoid additional costs beyond monthly fees. Ensure there are no hidden extra costs, such as taxes or additional charges for essential features.
It is recommended that Business VoIP providers disclose their costs, and it is important for businesses to understand their options and associated costs. Additionally, VoIP can be financially beneficial for start-up businesses with no domestic long-distance fees.
2. Your Team Remais Connected
Large companies have designated office spaces, often consisting of entire floors or buildings, where employees are assigned individual workstations. However, a significant number of startups have little or no commercial office space available to them.
A VoIP phone system enables all team members, regardless of their location, to connect to the same system. They can take advantage of features such as text messaging, presence (to see if colleagues are available/busy), video conferencing, and more. VoIP phone services include international calls, unlimited calling, excellent call quality, and a wide range of customizable features. The advantage is not limited to in-office or desk phones. VoIP technology works on mobile phones and other mobile devices like laptops as long as you have a stable internet connection.
3. Swim With the Big Fish
Another key reason why VoIP is right for startup businesses is that it allows them to look like a big, established organization — but on a tiny budget.
For example, for a small fee, you can get a toll-free number, or numbers in multiple area codes where you do not have a physical office presence (e.g., if you are based in Greensboro, NC, you can get numbers with area codes for Raleigh, Charlotte, etc.).
You can also take advantage of advanced features like Auto Attendant (think of it like a virtual receptionist) to professionally answer and direct all calls. Your VoIP service provider should offer multiple features you can choose from for your particular business communication needs.
4. Pay As You Grow with Hosted Phone Systems
When it comes to buying technology solutions, you know how important — or make that, how vital — it is to make sure that you don’t “bite off more than you can chew.” Otherwise, instead of being a profitable investment, your purchase will be a costly liability.
With a conventional landline phone system, you are forced to pay thousands of dollars, regardless of whether you hit all of your ambitious milestones, if your growth stalls, or if you experience setbacks.
However, with a VoIP phone system, you are not forced to roll the dice and hope for the best. The system scales as you grow. You only pay for the capacity (called “seats”) that you need. Ideally, your growth will be Google-like. But if your trajectory takes a few detours — as is often the case — then you (and your money!) will be safe and secure.
Being at the helm of a start-up isn’t easy. Some days are exhilarating. Other days are stressful and scary. But for many entrepreneurs, it is an experience they are willing to embrace — because they want to turn their dream into reality!
The benefits of a VoIP phone solution over traditional landlines and other traditional phone systems include cost savings and flexibility.
There is no standard, generic, “one-size-fits-all” approach or strategy. Every startup has its unique journey. But there is a single truth that connects all successful startups, including those that become unicorns: when it comes to getting technology they make good decisions, and avoid bad ones. VoIP is smart for startup businesses — including yours!