Best VoIP Security Practices
A VoIP phone system is a software or hardware-based telephone system configured around the Voice over Internet Protocol technology. The system converts analog audio data
Top Five VoIP Devices for your Business
The modern business environment is exceedingly reliant on effective communication between employees and other stakeholders at different hierarchical levels. With a range of business communication
Things you need to know about Sip Trunking
What is SIP Trunking? Most people are not familiar with the term SIP Trunking, some consider it as an interchangeable term for Business VoIP. However
Some Best Practices of Auto Attendant
Most of the time the only interaction that takes place between a business and a customer is through a phone call and the impression build
Why Your Business Should Have Call Recording
Call recording is a feature that allows conversations to be captured for later review. This also allows representatives to stop the documentation process midway through
Shape the Perfect Business SMS Marketing Strategy
A surprising fact regarding Short Message Service (SMS) marketing is that more than 90% of all the text messages sent to customers are opened and
Know How Can You Use Business SMS to Succeed
Communicating through text messages is a popular medium in the world. You send text messages to your friends and family for communicating. However, the use
Ingredients Of Potent Business Communication Strategies
We always talk about establishing effective business communication strategies so that our businesses can grow. When it comes to writing down strategies, things looks easier
Call Center Solutions Are Improving Customer Services
The priority of business apart from maximizing profits is ‘satisfying customers’. If it is a manufacturing concern then the producer tries to make a product
A Brief Guide to Business Phone Systems
Business phone systems are a modern network created to enhance intra-organizational communication in small and large corporations. These systems are capable of handling complex business
